Privacy Policy

Last Updated: March 2026

This Privacy Policy describes how Belectriq Mobility Private Limited ("Company", "we", "our", "us") collects, uses, stores, and protects your information when you use our EV Charging Mobile Application and related services.

1. Information We Collect

• Name, mobile number, email address
• Vehicle and charging preferences
• Charging session details (charger ID, location, energy consumed, start & stop time)
• Payment transaction information
• Location data (to display nearby charging stations)

2. How We Use Your Information

• To provide EV charging services
• To process secure payments
• To generate invoices and billing records
• To improve service performance
• To provide customer support

3. Payment Information

Payments are processed securely through authorized third-party payment gateways. Belectriq Mobility Private Limited does not store complete debit or credit card details.

4. Location Data

We use device location information to help users find nearby EV charging stations. Location data is used only for service functionality and not for advertising.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, or misuse.

6. Data Sharing

We do not sell or rent personal data. Information may be shared only with service providers necessary to operate the EV charging platform, including payment gateways and technical partners.

7. Data Retention

Charging session and billing data may be retained as required for regulatory, accounting, and operational purposes.

8. User Rights

Users may request access, correction, or deletion of their personal data by contacting us at our official support email.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page.

10. Contact Information

Belectriq Mobility Private Limited
India
For support inquiries, please contact us through the official communication channels provided in the mobile application.